I recently had the honor of presenting the Riverton Chamber of Commerce Business of the Year Award to Jeff and Michelle McMenamy and their team at Teton Therapy PC. Teton Therapy provides physical and occupational therapy services to residents of Fremont County, WY.
Ever had a customer who drove you crazy? You may want to fire that customer. Yes, you read that right. Sometimes, you are better off letting a customer go, rather than dealing with on-going complaints.
Every business, whether it is an insurance company or a manufacturer, an auto mechanic or service provider, goes through a process, a sequence of activities and steps to deliver its product or service.
After many years of working with thousands of Small Businesses, I have noticed that finance is often an área of weakness for small business owners. They say that the language of business is finance, but unfortunately, most small businesses do not fully understand this language.
Managing your sales activities to focus on the most profitable customers and products is key to the success of your business.
Growing your rural business requires hiring and keeping great employees who are motivated, resourceful and highly productive. A team of mediocre, partially engaged, somewhat productive employees is the slow kiss of death for a small business.
As business owners, we often hear about the importance of implementing processes and systems in our business to create a standardized, professional company that is not dependent on the owner or specific key people. However, for many small businesses, the question of how to effectively implement processes is very real and challenging. Actually it can be like a black hole – most small business owners have some idea of how to implement a process and what it entails, but when they actually start to apply it in their companies, they get only frustration, or at best, good results in the short-term and long-term disappointment.
Phone: (800) 986-5905
Email: Info@PumpkinPlanYourBiz.com
