Posts

The Slow Kiss of Death for a Small Business

It’s the same problem, and I hear it over and over from small business owners. Quite honestly, I’m very worried for those of you struggling with this.

GAME-Changers for Your Small Business in 2015

2015 is approaching rapidly! Every year, I use the last month to do strategic planning in preparation for the following year. Year-end is a great time to reflect on the year’s WINS and losses, along with all there is to be learned. Then, plan the year ahead.

3 Steps to KEEPING Your Best Employees

Congratulations! You have found and hired an A-Player employee. This employee is exceeding your expectations in lots of different ways. It feels too good to be true! You may already be hearing a nagging voice in your head, asking, “Just how will you hang on to this really good talent?”

Drive Innovation with this Powerful Question

If you’re like most business owners, you want your company to stand out from the crowd, to be innovative, and to have a clear market position.

Making Performance Evaluations Meaningful

Most business owners dread performance evaluations. Here are some tips to make performance evaluations not only easier, but more meaningful:

Do employee evaluations on employee anniversary dates, rather than trying to do them all at once during a certain time of year. Doing more than a couple evaluations at a time is overwhelming for even the best of business owners.

The Top 10 Problems Profit First Solves in Your Business

Over the last weekend, I got to read Profit First, the newest book from Mike Michalowicz. As I read, I thought of one client after another who could benefit from implementing Profit First in his or her business. In talking to business owners day in and day out about the challenges they face in their business, I hear a lot of the same challenges coming up over and over. Many of these challenges relate to managing finances in the business.

How to End Office Drama

Many business owners I talk to are very frustrated with the “drama” that comes along with having employees. A question I hear over and over is, “Why can’t employees just get along with one another and do their jobs?” Often, business owners are blind to their own role in perpetuating the drama among employees. That was the case with Dr. Jones.

Quick Productivity Tip: Stars and Successes

A lot of us cross off completed tasks from a written To-Do List. At the end of the day, the list can look pretty messy. Once everything has been crossed off the list, we toss it in the trash.

Creating a High Performing Team

I recently had the honor of presenting the Riverton Chamber of Commerce Business of the Year Award to Jeff and Michelle McMenamy and their team at Teton Therapy PC. Teton Therapy provides physical and occupational therapy services to residents of Fremont County, WY.

Customer Complaints Driving You Crazy?

Ever had a customer who drove you crazy? You may want to fire that customer. Yes, you read that right. Sometimes, you are better off letting a customer go, rather than dealing with on-going complaints.