https://pumpkinplanyourbiz.com/wp-content/uploads/2014/06/business-people-arguing-150x150-1.jpg 150 150 Donna Leyens https://pumpkinplanyourbiz.com/wp-content/uploads/2020/07/pumpkin-plan-your-biz-logo-2.png Donna Leyens2014-06-24 16:35:552021-03-13 00:59:44Customer Service Problems are Really Opportunities
Customer Service Problems are Really Opportunities
How you deal with a customer service issue can make or break your company. You can work hard to build a positive brand image, but mishandle a customer problem, and it can all go down the tubes very quickly. Most businesses rely heavily on word of mouth. In today’s age of social media, word of mouth can spread like wildfire. Bad word of mouth, even faster.