Turn Your Top Clients Into Raving Fans

“If you want your top clients to know how much you care about them, you’ve got to do something to let them know you value their business and want to see them succeed.”  Mike Michalowicz, The Pumpkin Plan A few weeks ago I published a post called “Let Your Bad Clients Go, Make More Money.”  Letting … read more

Crucial Information: Why You Must Know Who Your Top Clients Are

Does your business offer an amazing product or service, but for some reason, nobody cares? Are you doing all of the “right” things when it comes to marketing, but you’re not getting the traction you expect? If this sounds all too familiar, then you might be missing a crucial piece of information that could launch … read more

The Missing Link to True Profit and Freedom

One business owner recently shared with me that her business feels like a treadmill that keeps speeding up on her, demanding more and more of her. From the outside looking in, she appears successful and her business is growing continually. But she has reached the point where she is maxed out, feeling like she can … read more

The Secret to Business Growth is in the Implementation

Millions of small business owners around the world wake up every day trying to improve their businesses. They start looking for solutions and entrepreneurial growth strategies to make it better. Very often they look around and seek out courses, seminars, webinars, workshops, master’s degrees, business couching, etc. in order to get the knowledge, and the … read more

GAME-Changers for Your Small Business in 2015

2015 is approaching rapidly! Every year, I use the last month to do strategic planning in preparation for the following year. Year-end is a great time to reflect on the year’s WINS and losses, along with all there is to be learned. Then, plan the year ahead. There are 3 key strategic areas small business … read more

Quick Productivity Tip: Stars and Successes

A lot of us cross off completed tasks from a written To-Do List. At the end of the day, the list can look pretty messy. Once everything has been crossed off the list, we toss it in the trash. My client does something different. She bought a pack of star stickers. Instead of crossing off … read more

Creating a High Performing Team

I recently had the honor of presenting the Riverton Chamber of Commerce Business of the Year Award to Jeff and Michelle McMenamy and their team at Teton Therapy PC. Teton Therapy provides physical and occupational therapy services to residents of Fremont County, WY. Over the years, Jeff has walked the journey from working “in” his … read more

The Keys to Profit Growth

The key to growing your profits is to bring in more revenues, right? Not necessarily. While most business owners focus on growing the sales and revenue side of their business, they often miss key issues that are impacting their profitability. We work with and talk to many small business owners who have healthy sales, but … read more

Is Your Overweight Business Crushing You?

To survive the critical first 5 years of business, we business owners typically try all kinds of things to see what works, to create a demand for our products or services and to find clients or customers. Then once we find those customers, we try to serve all kinds of different needs.  We say “yes” … read more

Boost Sales – with LESS Cost & LESS Effort

Managing your sales activities to focus on the most profitable customers and products is key to the success of your business. In his book, 80 / 20 Sales & Marketing: The Definitive Guide to Working Less & Earning More, Perry Marshall explains how small businesses can boost sales by applying the 80 / 20 Principle. … read more