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Stuck? Do this for better results

If your company’s growth has stalled, and what got you to this point isn’t getting you any further, it’s a pretty good bet that you need to make some changes in your business. You may know what changes you need to make, you might have even hired a consulting company to tell you what changes … read more

La realidad acerca de la implementación de procesos en las PYMES

(For our Spanish speaking readers, from our Latin American expert…) Todo el tiempo escuchamos por todos lados la importancia de implementar procesos en las empresas para tener una empresa estandarizada, profesionalizada y que no dependa del dueño o de ciertas personas clave. Sin embargo, hablando de las PYMES y de la realidad en cuanto a … read more

What’s Old Is New Again

Remember when Brussels sprouts sucked?  Your mom would surprise you with those mini cabbages, and you would try to hide them under your potatoes. Brussels sprouts were gross, outdated, and anything but in demand.  At least they were back then.  Now they are having a great come back. The recurring pattern of life is what is … read more

How to Say “No” When it’s Not So Simple

I often find myself discussing the importance of saying “no” with busy, stressed out business owners. In fact, just the other day, one of my Provendus peers was coaching me through a tough decision and he reminded me of the value of saying “no.” Ouch! The truth is, we all like the idea of saying … read more

Are You Using Your Small Business Communication Advantage?

It is amazing how many small businesses do not take advantage of having a small staff in one office. If they don’t communicate regularly with their employees, small businesses will have the same problems with misunderstandings and miscommunication as large, multi-national corporations do. Effective communication is important in all areas of business, but there are … read more

Revenue And Profit Are Two Very Different Things

Ask almost any business owner how much money their business makes and they will talk about the top line. We made $5 million this year!  I raked in $7.6 million! We squeaked out $2 million.  The truth is, that is not what the company made.  Revenue is simply the amount of money that flowed into … read more

Pivoting – Don’t Make This Mistake!

The current buzz word for adapting your business to the needs of your customers is “pivot.”  This concept is nothing new, of course.  Terms used in the past for the same idea include “change,” “adapt,” “shift,” and so on. Yet, as much as Pivoting seems to make sense, it is only half right. It leaves … read more

Step it Up

“That’s not how we do things around here. You need to step it up!” Imagine overhearing one of your employees saying this to another employee. How nice would it be to have your employees holding one another accountable to high standards of performance and customer care? Does that sound too good to be true? It’s … read more

The Secret To Hiring the Perfect Employee

Scaling your business for growth requires hiring people to get the work done. Yet, so many business owners get stuck here. We hold onto an ego-driven myth that we can’t find the right people who will do what we do as well as, or even better than we can.  In fact, when I start working … read more

The One Thing You Must Learn To Be Successful

I was visiting a local college campus to speak to entrepreneur students.  During this particular trip I had my friend, JB, in tow. As we walked into the building where I was to speak, we passed a packed classroom. JB glanced in and said “There’s the best student.”  I thought it was a curious thing … read more