The Secret to Business Growth is in the Implementation

Millions of small business owners around the world wake up every day trying to improve their businesses. They start looking for solutions and entrepreneurial growth strategies to make it better. Very often they look around and seek out courses, seminars, webinars, workshops, master’s degrees, business couching, etc. in order to get the knowledge, and the … read more

Lead Generation Through Word of Mouth

If you’re in business, then you know about the importance of lead generation through customer recommendations, also known as the word of mouth effect. The cost of acquiring a referred new customer is much lower than the cost of acquiring a new customer through other marketing efforts. Also, the conversion rate for prospects who have … read more

Why Business Owners Need to be Chief Salesperson

During my years of working directly with small businesses, talking with entrepreneurs day in and day out, participating in forums and seminars, and joining small business and entrepreneur’s associations, it has become increasingly apparent to me how important it is for the business owner to play an integral part in the sales function of their … read more

Why Don’t Most Small Businesses Thrive?

During my years of working directly with small businesses, talking with entrepreneurs day in and day out, speaking in forums and seminars, joining small business and entrepreneurs associations, etc., I have noticed three factors that make any small business thrive. Contrary to what you might believe, it has nothing to do with the academic or … read more

Small Businesses Get Best Results With an Employee Follow Up System

A lot has been said and written about how much you should supervise or follow up with your employees about their pending items and responsibilities. Over the last 30 years, discussion of best business practices have highlighted accountability, self-managed teams, etc. So for many business owners out there, what I am about to share may … read more

Small Business Finances: Myth vs. Reality

After many years of working with thousands of Small Businesses, I have noticed that finance is often an área of weakness for small business owners. They say that the language of business is finance, but unfortunately, most small businesses do not fully understand this language. What is even more critical, they don’t fully understand how to … read more

The One Question You Should Never Leave Out Of Your Customer Surveys

We all know that customer surveys are an important and useful tool. They help assure that we are offering a good product or service. They reveal areas for improvement in our business. But like many things in small business, conducting surveys is easier said than done. It does take time and resources to put together … read more

Liberate yourself from your business… with process

As business owners, we often hear about the importance of implementing processes and systems in our business to create a standardized, professional company that is not dependent on the owner or specific key people. However, for many small businesses, the question of how to effectively implement processes is very real and challenging. Actually it can be like a black hole – most small … read more

La realidad acerca de la implementación de procesos en las PYMES

(For our Spanish speaking readers, from our Latin American expert…) Todo el tiempo escuchamos por todos lados la importancia de implementar procesos en las empresas para tener una empresa estandarizada, profesionalizada y que no dependa del dueño o de ciertas personas clave. Sin embargo, hablando de las PYMES y de la realidad en cuanto a … read more

Are You Using Your Small Business Communication Advantage?

It is amazing how many small businesses do not take advantage of having a small staff in one office. If they don’t communicate regularly with their employees, small businesses will have the same problems with misunderstandings and miscommunication as large, multi-national corporations do. Effective communication is important in all areas of business, but there are … read more